1. Introduction
At OmniMinder ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at omniminder.io, use our AI business automation services, or interact with us.
2. Information We Collect
We may collect information about you in a variety of ways depending on how you interact with our website and services:
- Personal Information You Provide: Name, email address, phone number, business name, project requirements, and payment details submitted when booking a call, filling out a form, or becoming a client.
- Interaction & Automated Data: Content of messages, call logs, voice transcripts, or chat interactions generated when using our AI Voice, Chat AI, or appointment booking systems.
- Technical & Usage Data: IP address, browser type, device information, pages visited, and interaction data automatically collected via cookies and tracking technologies.
3. How We Use Your Information
We use the information we collect to operate, improve, and provide our AI automation services, including:
- Setting up and managing Voice AI, Chat AI, CRM systems, and custom websites.
- Processing appointments, call requests, and lead inquiries.
- Communicating with you regarding your service inquiries, account updates, or support requests.
- Analyzing service usage and performance to optimize our AI models and user experience.
- Complying with legal and regulatory obligations.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Service Providers: Trusted third-party vendors and infrastructure partners (such as hosting, AI infrastructure, CRM, or payment processors) who assist in delivering our services under strict confidentiality agreements.
- Legal Compliance: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of company assets, where customer data is transferred as a business asset.
5. Data Security
We implement industry-standard technical and organizational security measures to safeguard your data against unauthorized access, loss, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, provide our services, resolve disputes, and comply with legal requirements.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us at hello@omniminder.io.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: